The airport was chaos that evening. Delays, cancellations, passengers with expectations too heavy for their luggage. I was assigned as lead purser for the premium cabin on the overnight to Madrid. A good route. Quiet, wealthy clientele. Time to breathe. Before boarding, I always scanned the manifest—my little ritual of preparation. I scrolled down the list, mentally noting special meals and allergies, when my thumb stopped on a name that turned my blood to ice: Salvatore, Adrian.

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